At the start of the third trimester, the case manager will send a questionnaire to the surrogate and intended parents about their preferences for the hospital stay.  The case manager will help the surrogate and intended parents work through any differences and then create a hospital plan.  The case manager will then reach out to the social worker at the delivery hospital and share the hospital plan and all of the other documents the hospital will need (ex. insurance cards for the surrogate, insurance cards for the intended parents (for the baby’s expenses), parentage order, HIPAAs, health care directives, etc.). The case manager will also ask the hospital about their policies on various issues, such as the intended parents having their own room after the baby is born, the intended parents having the wristband that matches the baby, etc. and will then share that information with the surrogate and intended parents so they know what to expect at the hospital.